In-house delivery information
Special delivery service for customers in nearby areas
Reasonable delivery via in-house delivery
We have a comprehensive support system in place so that you can receive your purchased products safely and conveniently. Please choose ``own delivery'' or ``vehicle rental'' to suit your lifestyle.
CONTACT
Please select your desired item
[2 hours free] Selectable rental vehicle service [2 hours free] Selectable rental vehicle service
Free vehicle rental is convenient for those who want to "get it back today" or "save on delivery costs."
- Free for up to 2 hours: There is no charge for short transports (an extension fee will be charged for every 30 minutes exceeding this time).
- Hiace for peace of mind even on rainy days: In addition to the standard light truck, we also offer Hiace, which is ideal for rainy weather and transporting precision equipment.
Free vehicle rental is convenient for those who want to "get it back today" or "save on delivery costs."
- Free for up to 2 hours: There is no charge for short transports (an extension fee will be charged for every 30 minutes exceeding this time).
- Hiace for peace of mind even on rainy days: In addition to the standard light truck, we also offer Hiace, which is ideal for rainy weather and transporting precision equipment.
Weekends only: Reliable in-house delivery service Weekends only: Reliable in-house delivery service
Delivery fee by area (within 5km): From 2,500 yen
(Within 15km): From 4,400 yen
(Over 15km): Delivery by Sagawa Express (*We can discuss our own delivery service depending on the quantity and amount)
We can also handle staircase work. <br/>We also offer deliveries to the second floor or higher without an elevator for an additional 1,000 yen per floor. (Products require two people to carry the item.)
Shipping terms
It operates only on Saturdays and Sundays.
Delivery times are based on our standard routes.
As a general rule, delivery will be made to your front door.
(Please contact us separately if you wish to install one.)
Delivery fee by area (within 5km): From 2,500 yen
(Within 15km): From 4,400 yen
(Over 15km): Delivery by Sagawa Express (*We can discuss our own delivery service depending on the quantity and amount)
We can also handle staircase work. <br/>We also offer deliveries to the second floor or higher without an elevator for an additional 1,000 yen per floor. (Products require two people to carry the item.)
Shipping terms
It operates only on Saturdays and Sundays.
Delivery times are based on our standard routes.
As a general rule, delivery will be made to your front door.
(Please contact us separately if you wish to install one.)
Eligible products Eligible products
Oversized packages (we do not ship small packages. Please select standard shipping when ordering.)
Oversized packages (we do not ship small packages. Please select standard shipping when ordering.)
Delivery time Delivery time
You cannot specify the delivery date and time, but please let us know your preference when contacting the delivery person.
You cannot specify the delivery date and time, but please let us know your preference when contacting the delivery person.
Conditions for in-house delivery (important matters) Conditions for in-house delivery (important matters)
To ensure smooth delivery, please be aware of the following conditions:
Please be sure to check the installation location and delivery route before purchasing. If delivery is difficult or the delivery route is too narrow for the truck to approach, we may refuse delivery. Please note that we cannot refund the delivery fee in such cases.
-If you are not at home, we may attempt to redeliver the package, but please note that in such cases, delivery charges will be incurred each time a delivery is attempted.
Time Specification
We cannot accept requests for specific delivery times. Please be sure to be at home during the time slots (to be notified later) that correspond to our delivery route.
Refunds for non-delivery
If delivery is not possible due to delivery route restrictions, etc., we will not be able to refund the delivery fee. Please check the size in advance.
For more details, please see the Terms of Use and User Guide.
To ensure smooth delivery, please be aware of the following conditions:
Please be sure to check the installation location and delivery route before purchasing. If delivery is difficult or the delivery route is too narrow for the truck to approach, we may refuse delivery. Please note that we cannot refund the delivery fee in such cases.
-If you are not at home, we may attempt to redeliver the package, but please note that in such cases, delivery charges will be incurred each time a delivery is attempted.
Time Specification
We cannot accept requests for specific delivery times. Please be sure to be at home during the time slots (to be notified later) that correspond to our delivery route.
Refunds for non-delivery
If delivery is not possible due to delivery route restrictions, etc., we will not be able to refund the delivery fee. Please check the size in advance.
For more details, please see the Terms of Use and User Guide.
Benefits of in-house delivery Benefits of in-house delivery
For short distances, it's definitely more reasonable than major delivery companies.
We will answer your concerns such as "Shipping costs are high for just one large piece of furniture." We offer a special price of 2,500 yen within a 5km radius, which is unique to our company's flights. The cost is lower than using a major shipping company's household goods delivery service, so you can choose the item without compromising your purchasing budget.
If you are out of the area or purchasing in bulk, please contact us first.
We do not make decisions based solely on uniform delivery rules, but instead place importance on providing customer-centered support. Even if you are in a wide area over 15km, we can arrange delivery by our own delivery service depending on the purchase price and quantity. We offer flexible proposals to minimize shipping costs when purchasing large quantities at once.
Free Hiace loan to protect your products
In response to customers who say, ``If you use a light truck, you are worried about your luggage getting wet in the rain,'' we have prepared a Hiace with a roof. You can use it for free for up to 2 hours, so you can feel safe on sudden rainy days or when taking home delicate furniture and home appliances that you want to avoid getting wet. You can bring it home on the same day you want it, without worrying about the weather.
How to use How to use
If you are considering purchasing in store, please ask a member of staff.
If you order from the EC site, please select "In-store pickup" on the shipping method selection screen during the purchase process. For details, please see the Usage Guide.
If you are considering purchasing in store, please ask a member of staff.
If you order from the EC site, please select "In-store pickup" on the shipping method selection screen during the purchase process. For details, please see the Usage Guide.
Payment Methods Payment Methods
If you purchase in store, payment is due at the time of purchase.
If you purchase online, you can pay by bank transfer or cash on delivery. Please hand the item over to the driver on the day of delivery.
If you purchase in store, payment is due at the time of purchase.
If you purchase online, you can pay by bank transfer or cash on delivery. Please hand the item over to the driver on the day of delivery.
How to contact us How to contact us
Please contact us using the inquiry form or the contact details below.
[TEL] 052-888-8080
Please contact us using the inquiry form or the contact details below.
[TEL] 052-888-8080
Please feel free to contact us.
Please feel free to contact us.
CONTACT
Please select your desired item
FAQ
About our own delivery
As a general rule, the target area is within a 15km radius of our store.
In order to deliver quickly and safely, we generally use our own flights to deliver items mainly to nearby areas.
- Target area: Within a 15km radius from our store
- If outside the area (15km or more): Depending on the details of the delivery address and schedule, we may be able to accommodate you.
If you live near the area border or wish to deliver to a distance over 15km, please firstPlease contact us.
Our company delivery service isLarge luggageThis is for: We do not accept delivery of small items, so please choose regular shipping when placing your order. If you have any questions, please contact us before placing your order.
We are very sorry, but we are happy to send it in-house.We do not accept delivery date and time specifications. We are unable to specify the delivery date. However, when the delivery person contacts you, please let us know if there is any time you would like. We will adjust it as much as possible.
Depending on the delivery address (distance from our store), the settings are as follows.
As a general rule, deliveries within 15km will be delivered by our company, and deliveries beyond 15km will be delivered by courier (Sagawa Express).
Delivery area Delivery fee (tax included)
Within 5km 2,500 yen~
Company flight within 15km from 4,400 yen
Own flight over 15km Sagawa Express
[About consultation regarding in-house delivery]
Even if the area exceeds 15km, your order will be processed.Depending on the quantity and total amount, we may be able to accept delivery by our own courier.
If you have a request such as ``I would like to have a large package transported by our own delivery service'' or ``I would like to reduce shipping costs by ordering in bulk,'' please contact us first.Please contact us.
Payment methods for our own delivery service are:Cash on deliveryOnly this is possible. note that.
After you place your order, our staff will contact you by phone regarding the delivery date. After adjusting the delivery date, we will deliver the product in-house.
If you are not at home, the delivery person will post a postal slip and contact you. Redelivery is also possible,Shipping charges per redeliveryPlease be aware that this will occur. Please specify the date and time you are at home as much as possible.
If you have any questions, please feel free to contact us via the phone or inquiry form.
