Information on in-house delivery
Special delivery service for customers in nearby areas
Reasonable delivery via in-house delivery
We have a comprehensive support system in place so that you can receive your purchased products safely and conveniently. Please choose ``own delivery'' or ``vehicle rental'' to suit your lifestyle.
CONTACT
Please select your desired item
[2 hours free] Selectable rental vehicle service [2 hours free] Selectable rental vehicle service
Free vehicle rental is convenient for those who want to take the item home within the same day or want to save on shipping costs.
- Free up to 2 hours: There is no charge for short-term transportation (*An extension fee will be charged for each additional 30 minutes).
- Hiace is safe even on rainy days: In addition to standard light trucks, we also have Hiaces, which are ideal for rainy days and for transporting precision equipment.
Free vehicle rental is convenient for those who want to take the item home within the same day or want to save on shipping costs.
- Free up to 2 hours: There is no charge for short-term transportation (*An extension fee will be charged for each additional 30 minutes).
- Hiace is safe even on rainy days: In addition to standard light trucks, we also have Hiaces, which are ideal for rainy days and for transporting precision equipment.
Weekends only] Reliable in-house delivery service Weekends only] Reliable in-house delivery service
Delivery fee by area
(within 5km): From 2,500 yen
(within 15km): From 4,400 yen
(Over 15km): Delivery by Sagawa Express
(*In-house delivery can be negotiated depending on quantity and price)
Please leave the stair work to us.
We also accept deliveries to floors above 2nd floor without elevators for an additional 1,000 yen per floor. (Products that require transportation by two people)
Shipping terms
It operates only on Saturdays and Sundays.
Delivery time is according to our prescribed route.
As a general rule, it will be delivered to the door.
(Please contact us separately if you wish to install)
Delivery fee by area
(within 5km): From 2,500 yen
(within 15km): From 4,400 yen
(Over 15km): Delivery by Sagawa Express
(*In-house delivery can be negotiated depending on quantity and price)
Please leave the stair work to us.
We also accept deliveries to floors above 2nd floor without elevators for an additional 1,000 yen per floor. (Products that require transportation by two people)
Shipping terms
It operates only on Saturdays and Sundays.
Delivery time is according to our prescribed route.
As a general rule, it will be delivered to the door.
(Please contact us separately if you wish to install)
Target products Target products
Large packages (We do not accept delivery of small packages. Please select standard delivery when ordering.)
Large packages (We do not accept delivery of small packages. Please select standard delivery when ordering.)
Delivery time zone Delivery time zone
Although it is not possible to specify the delivery date and time, please let us know your preference when contacting the delivery staff.
Although it is not possible to specify the delivery date and time, please let us know your preference when contacting the delivery staff.
Conditions for in-house delivery (important matters) Conditions for in-house delivery (important matters)
To ensure smooth delivery, please be aware of the following conditions.
Please be sure to check the installation location and delivery route before purchasing. 『搬入が難しい』『搬入経路が狭すぎてトラックが近づけない』などの状況になりますと、配送をお断りすることがございます。 Please note that shipping charges cannot be refunded in that case.
・If you are not home, the package may be redelivered, but please note that a shipping fee will be charged for each redelivery.
time specification
We cannot accept specific time requests. You will be home at a time that matches our delivery route (we will contact you later).
Refund in case of non-delivery
If we are unable to deliver the item due to the delivery route, we will not be able to refund the shipping fee.Please check the size in advance.
For other details, please see the Terms of Use and User Guide.
To ensure smooth delivery, please be aware of the following conditions.
Please be sure to check the installation location and delivery route before purchasing. 『搬入が難しい』『搬入経路が狭すぎてトラックが近づけない』などの状況になりますと、配送をお断りすることがございます。 Please note that shipping charges cannot be refunded in that case.
・If you are not home, the package may be redelivered, but please note that a shipping fee will be charged for each redelivery.
time specification
We cannot accept specific time requests. You will be home at a time that matches our delivery route (we will contact you later).
Refund in case of non-delivery
If we are unable to deliver the item due to the delivery route, we will not be able to refund the shipping fee.Please check the size in advance.
For other details, please see the Terms of Use and User Guide.
Advantages of in-house delivery Advantages of in-house delivery
For short distances, it's definitely more reasonable than major delivery companies.
We will answer your concerns such as "Shipping costs are high for just one large piece of furniture." We offer a special price of 2,500 yen within a 5km radius, which is unique to our company's flights. You can choose the item without compromising your purchasing budget, as it is cheaper than using household goods delivery from a major shipping company.
If you are out of the area or purchasing in bulk, please contact us first.
We do not make decisions based solely on uniform delivery rules, but instead place importance on providing customer-centered support. Even if you are in a wide area over 15km, we can arrange delivery by our own delivery service depending on the purchase price and quantity. We offer flexible proposals to minimize shipping costs when purchasing large quantities at once.
Free Hiace loan to protect your products
In response to customers who say, ``If you use a light truck, you are worried about your luggage getting wet in the rain,'' we have prepared a Hiace with a roof. You can use it for free for up to 2 hours, so you can rest assured on sudden rainy days or when taking home delicate furniture and home appliances that you want to avoid getting wet. You can bring it home on the same day you want it, without worrying about the weather.
How to use How to use
If you are considering purchasing at the store, please let the staff know.
If you are ordering on an e-commerce site, please select in-store pickup on the delivery method selection screen during the purchase process. Please see the user guide for details.
If you are considering purchasing at the store, please let the staff know.
If you are ordering on an e-commerce site, please select in-store pickup on the delivery method selection screen during the purchase process. Please see the user guide for details.
Payment method Payment method
For in-store purchases, payment is due at the time of purchase.
If you purchase via EC, you can use bank transfer or cash on delivery. Please hand it directly to the driver on the day of delivery.
For in-store purchases, payment is due at the time of purchase.
If you purchase via EC, you can use bank transfer or cash on delivery. Please hand it directly to the driver on the day of delivery.
How to contact us How to contact us
Please contact us using the inquiry form or the contact information below.
[TEL] 052-888-8080
Please contact us using the inquiry form or the contact information below.
[TEL] 052-888-8080
Please feel free to contact us.
Please feel free to contact us.
CONTACT
Please select your desired item
FAQ
About in-house delivery
As a general rule, the target area is within a 15km radius of our store.
In order to deliver quickly and safely, we generally use our own flights to deliver items mainly to nearby areas.
- Target area: Within a 15km radius from our store
- If outside the area (15km or more): Depending on the details of the delivery address and schedule, we may be able to accommodate you.
If you live near the area border or wish to deliver to a distance over 15km, please firstPlease contact us.
Our own delivery service islarge luggageThe target is We cannot ship small items, so please select standard shipping when ordering. If in doubt, please contact us before ordering.
We apologize for the inconvenience, but our own deliveryWe do not accept delivery date and time specifications.. It is also not possible to specify the delivery date. However, when contacting the delivery person, please let us know if you have a preferred time slot. We will make adjustments as much as possible.
Depending on the delivery address (distance from our store), the settings are as follows.
As a general rule, deliveries within 15km will be delivered by our company, and deliveries beyond 15km will be delivered by courier (Sagawa Express).
Delivery area Delivery fee (tax included)
Within 5km 2,500 yen~
Company flight within 15km from 4,400 yen
Own flight over 15km Sagawa Express
[About consultation regarding in-house delivery]
Even if the area exceeds 15km, your order will be processed.Depending on the quantity and total amount, we may be able to accept delivery by our own courier.
If you have a request such as ``I want my luggage to be transported by our company's delivery service because it is large'' or ``I would like to reduce shipping costs because I am ordering in bulk,'' please contact us first.Please contact us.
Payment methods for our own delivery service are:cash on deliveryOnly. note that.
After placing your order, our staff will contact you by phone regarding the delivery date. After adjusting the delivery date, we will deliver the product via our own delivery service.
If you are absent, the delivery person will post an absentee note and contact you. Redelivery is possible, butShipping fee for each redeliveryPlease be aware that this may occur. Please specify a date and time when you will be home if possible.
If you have any questions, please feel free to contact us by phone or by using the inquiry form.
